7 Must-Ask Questions Before Choosing HR Software in India
Choosing the right HR software is one of the most important decisions for growing businesses in India. With so many options offering payroll, attendance Management, leave management, and more, how do you decide which one fits your organization?
To help you make an informed and confident decision, here are 7 must-ask questions before choosing an HRMS (Human Resource Management System) in India.
➀ Is the Software Compliant with Indian Labor Laws?
Compliance is non-negotiable.
Your HR software must support Indian-specific requirements like:
❏ Provident Fund (PF), ESI, TDS
❏ Professional tax by state
❏ Form 16, salary slips, and statutory filings
❏ Gratuity and bonus regulations
⚡️ Tip: Ask if the HRMS is regularly updated to reflect the latest Indian labor policies.
➁ Does It Support Your Company Size and Structure?
Your needs differ if you’re a 15-person startup vs. a 500+ employee enterprise.
Look for:
❏ Scalable pricing plans
❏ Role-based access and hierarchy management
❏ Bulk onboarding tools and smart workflows
⚡️ Tip: Choose software that can grow with you as you scale.
➂ How Easy Is It for Employees and Managers to Use?
A complicated interface reduces adoption.
Prioritize:
❏ Mobile-friendly dashboards
❏ Employee self-service portals
❏ Intuitive leave, attendance, and payslip access
⚡️ Tip: Ask for a live demo and let actual team members try it out.
➃ Does It Integrate with Your Existing Tools?
Integration saves time and errors.
Key integrations include:
❏ Payroll software or accounting systems
❏ Biometric attendance devices
❏ Slack, Teams, or internal communication tools
⚡️ Tip: If your company uses Zoho, QuickBooks, or SAP, ask if the HRMS supports plug-and-play integrations.
➄ What Kind of Support and Onboarding Is Offered?
Tech is only as good as the support behind it.
Check:
❏ Availability of live chat, phone, or email support
❏ Free onboarding or setup help
❏ SLA (Service Level Agreement) on issue resolution
⚡️ Tip: Ask about downtime and customer satisfaction metrics.
➅ How Secure Is Your Employee Data?
Employee data is sensitive.A good HRMS should have:
❏ End-to-end encryption
❏ Role-based access control
❏ Regular backups and audit logs
⚡️ Tip: Confirm whether the software is hosted on secure Indian servers or global cloud providers.
➆ Does It Fit Your Work Model Remote, Hybrid, or Onsite?
Your HR needs depend on how your team works:
❏ Remote:
GPS-based attendance, mobile punch-in, cloud access
❏ Onsite:
Biometric integration, shift scheduling
❏ Hybrid:
A combination of both
⚡️ Tip: Ask if the software has a mobile app and geofencing capability.
Choose HR Software That Solves Your Problems
Don’t get distracted by flashy dashboards or over-the-top pricing. Ask the right questions and focus on software that solves real challenges unique to your business.
Looking for an HRMS built for Indian businesses?
2GrowHR offers everything from payroll to performance management, all in one place.
➱ Explore Features | Book a Demo Now
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